Returns Policy — Easy Tee
Our Guarantee
Every garment and print we produce is backed by our quality guarantee. Prints are designed to last the lifetime of the garment when cared for as instructed. If your order arrives with a defect in printing or garment construction, we'll make it right — no argument.
Easy Tee does not accept returns or offer refunds in the following circumstances:
- Garments that have been worn, hot washed, tumble dried, or not washed inside out as instructed
- Garments damaged through bleaching, fabric softener, dry cleaning, or ironing on the print surface
- Print damage caused by abrasion or friction in the wash — including rubbing against zips, buttons, buckles, rivets, or other hardware, being washed with denim or abrasive fabrics, or being washed in an overloaded machine
- General wear, fading, or surface damage to the print that was not present at the time of delivery
- Errors in artwork, spelling, or design caused by the customer — we print exactly what you submit and take no responsibility for the accuracy of your design
Any claim relating to the condition of a print after use must be supported by clear photographic evidence and, where requested, the garment made available to us for inspection or test washing. Easy Tee's assessment of the cause, based on that evidence, is final unless independent evidence is provided that contradicts it.
Damaged in transit? Do not sign for the delivery. Photograph the package before opening it, then contact us to obtain an RMA number before sending anything back. Returns without an RMA number will not be accepted.
*Nothing in this policy limits any rights you may have under the Australian Consumer Law.
